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Monday – Friday: 7:00 a.m. – 4:30 p.m.(206) 555-0105

Seattle, Washington

Questions

Questions we get most

How long does an exterior take?

Most two-story houses take one to two weeks of working days, spread across dry weather. A three-story Victorian with a lot of trim takes longer. We write a range into the estimate, not a promised date, because the forecast sets the calendar.

Will I get a written estimate?

Yes. After we walk the house, we send a written estimate that lists each surface, the repairs, the number of coats, the products and sheens, the colors, cleanup, the schedule and when payments are due.

What isn't in the estimate?

Rot or damage we find after the old paint comes off, extra colors you add later and scaffold or lift work that isn't listed. We stop, show you, and agree the price in writing before we do anything extra.

Do I need to be home, and do I need to move things?

For exteriors, move cars off the drive and tell us about gates and pets. You don't have to be home. For interiors, we move furniture to the middle of the room and cover it, but please clear shelves, walls and small items first.

My house was built before 1978. Does that change anything?

Yes. The EPA's Renovation, Repair and Painting (RRP) rule applies to paid work that disturbs paint in homes and child-occupied buildings built before 1978. The firm must be EPA Lead-Safe Certified and use set work practices. Our firm number is in the footer, and the Houses built before 1978 page walks through the steps. Your state or city may add rules; we'll tell you what we know.

How many coats, and what sheen?

Bare wood gets primer, and every surface gets two finish coats. We choose the sheen with you: usually low sheen on siding, satin or semi-gloss on trim, and a floor-rated enamel on porch floors.

Who buys the paint, and which brand?

We buy it and list it on the estimate. We use premium exterior and interior paint, name the product, and give you its data sheet if you ask.

What happens if it rains?

We check the forecast the evening before and again at 6 a.m. Wet boards and wet caulk don't get paint. If rain starts mid-day we cover what's open, clear the site and text you the next dry day. Rain moves the schedule; it doesn't change the written scope.

What does prep include, and what costs extra?

Washing off moss and dirt, scraping loose paint, sanding edges, caulking and priming bare wood are in the estimate. Replacing rotted wood beyond small patches is priced on its own line once we see how much there is.

How do you protect plants, floors and furniture?

Plastic and drop cloths go down under every work area, and shrubs near walls are tied back or covered. Inside, floors, stair treads and furniture are covered, and we vacuum at the end of each day.

What about a deposit and payments?

A deposit books the dry-weather slot, and the rest is paid in stages that are written on the estimate. We don't offer financing; if that matters to you, ask us before you decide.

Can you help me pick colors?

Yes. We'll bring painted boards to the house and look at them on the north and south sides in the light you actually have. Many Seattle houses already have a three-color scheme, and we can match it.

Do I need approval before I change my exterior colors?

Sometimes. If your house is a landmark or sits in a historic district, exterior color changes may need review. Ask your city's historic preservation office before you buy paint, and tell us what you hear.

What about odor, children and pets?

Ask us for the product data sheet for any paint we propose; it lists what is in it and how long to stay out of a room. We'll plan which rooms to do first so you have a place to sit.

Another question?

Ask on the form or call and we'll answer it.